Our exceptional services drive our clients' success.
Collections
Collections can be very timely and tedious. The staff at Superior Back Office Solutions is experienced in dealing with the different insurance companies, and knows how to be persistent. We will correct and rebill as necessary to ensure maximum reimbursement for all our clients.
Accounts Receivable and Billing
Our billers are experienced in dealing with all different insurance companies, including: Medicaid, Medicare, Managed Care, and Private payers. It takes years of expertise to efficiently and accurately bill for a facility and our staff is trained for just that. We know what to look for to maximize reimbursement utilizing our skilled staff, combined with advanced technology.
Revenue Cycle Management
Revenue cycle management (RCM) in a skilled nursing facility involves financial management such as billing and collections for services provided to residents, which starts at the preadmission process. Superior Back Office Solutions can help verify insurance information early on to minimize the risk of denials or cash flow disruptions.
Reporting
Data is key in running operations at a facility. our reporting gives you live metrics, emailed to you, or available for you to log in and look at at any time. Our reporting includes the dashboard, census activities, percentage collections, billing summaries, and much more. Month end reports automatically sent to your inbox for review. Our enterprise reporting capabilities allow operators to view data across all their facilities, by region, or in total.
Insurance Eligibility and Authorizations
We can help you verify your patient's insurance coverage and obtain the necessary authorizations for medical procedures, ensuring that you receive timely reimbursement for your services. This saves you time and money by avoiding claim denials and delays in payment. We also assist by managing verification and tracking reviews of authorizations.
Medicaid Applications
Our team of experts are well experienced with the Medicaid application process and can guide you through every step. This can save you time and effort, as applying for Medicaid can be a complex and time-consuming process and lets your teams focus more on providing quality care to your patients. Our data can also be tracked in real time.
Census Management
Whether the census is entered in house, or in our offices, both the facility and the Superior team can access it at any time. We will assure that every resident has a proper payor source on file, and track days remaining when applicable.
